by Guy | 20 Feb, 2025 | Business - General, BusinessFitness, Communication, Culture, Excellence, Growth, HR & Personnel, Leadership, Motivation, Profitability, Success
“Culture is not just what you say, it’s what you do every day.” – Tony Hsieh Introduction: Culture as the Backbone of Every Business Picture this: You walk into a store where employees greet you with genuine enthusiasm, eager to help, and make you...
by Guy | 13 Feb, 2025 | Business - General, BusinessFitness, Culture, Customer Experience, CX, Customer Service, Growth, HR & Personnel, Leadership, Motivation, Productivity, Profitability, Sales
“Culture is the backbone of any successful organisation. It’s what drives employee engagement, customer satisfaction, and ultimately, business success.” – Denise Lee Yohn Introduction: Customer Experience – the Hidden Force Behind Business Success...
by Guy | 6 Feb, 2025 | Business - General, BusinessFitness, Communication, Culture, Growth, HR & Personnel, Leadership, Motivation, Productivity, Profitability, Success
“The culture of a company is the foundation for its future.” – Brian Chesky, CEO of Airbnb Introduction: The Invisible Force That Shapes Success Imagine two companies: One where employees are energised, engaged, and driven by a shared purpose, and...
by Guy | 9 Jan, 2025 | Business - General, BusinessFitness, Culture, Customer Experience, CX, Customer Service, Customers, Excellence, Growth, Lifetime Value, Profitability, Sales, Strategy, Success
“Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.” – Sun Tzu Introduction: The Strategic Sales Imperative Every business leader dreams of driving exponential growth and achieving long-term profitability....
by Guy | 3 Jan, 2025 | Board & Governance, Business - General, BusinessFitness, Culture, Disruption, Excellence, Growth, Leadership, Profitability, Strategy, Success, Valuation
“If you don’t know where you are going, you’ll end up someplace else.” – Yogi Berra In our VUCA (volatile, uncertain, complex, ambiguous) world, planning for the future in your business is not just an exercise – it’s a necessity, as Yogi Berra suggests so well....
by Guy | 31 Oct, 2024 | Business - General, Business Debt, BusinessFitness, Growth, Investing, Profitability, Risk, Strategy, Valuation
“Money is like gasoline during a road trip. You don’t want to run out of gas on your trip, but you’re not doing a tour of gas stations.” – Tim O’Reilly Introduction: The Drive to Grow and the Challenge of Funding It Growing your business can feel...
