by Guy | Oct 5, 2021 | Board & Governance, Business - General, BusinessFitness, Customers, Excellence, HR & Personnel, Leadership, Motivation, Productivity, Profitability, Success, Valuation
Company culture is both real and complex. A small company generally takes its lead from the founding members, but as the business grows, new people come in and this can cause disruption – both to original members who find themselves a layer further away from the...
by Guy | Sep 22, 2021 | Business - General, BusinessFitness, Customers, Growth, Profitability, Sales, Success, Valuation
Often, when we look at a business, it seems that big changes are needed if the business is to achieve decent levels of profitability. However, the reality is that small changes to the critical levers in a business can lead to huge increases overall, due to the...
by Guy | Sep 13, 2021 | Business - General, BusinessFitness, Customer Experience, CX, Customers, HR & Personnel, Motivation, Productivity, Profitability, Work Life Balance
Vaughn Aust really captures this succinctly – if your team is happy, it’s going to be a lot more productive, and will be giving the right message to your customers, too, making them happier, and leading to a more profitable business. Often, executives are entirely...
by Guy | Aug 30, 2021 | Advertising, Business - General, BusinessFitness, Customers, Excellence, Growth, Marketing, Profitability, Sales, Success
Of course, what Jack Welch meant by this is not that you simply give up, but you go and find a competitive advantage so you can compete effectively. We often look at competitive advantage too narrowly, at just one or two aspects, with price being the most common one....
by Guy | Aug 2, 2021 | Advertising, Business - General, BusinessFitness, Customers, Economy, Lifetime Value, Marketing, Profitability, Sales, Social Media
I’m always amazed by how often one of the first areas cut when a business is looking to save money is advertising / marketing. Henry Ford perfectly sums up why this is a case of ‘penny wise, pound foolish.’ The problem is that advertising can, and should, lead to more...
by Guy | Jul 26, 2021 | Business - General, BusinessFitness, Customers, Disruption, Excellence, Growth, Leadership, Motivation, Productivity, Profitability
Customers #Disruption #Excellence #Growth #Opportunity #Planning #ProblemSolving #Resilience #Success #Teams #Unstoppable #Winners #QOTWThis is really a continuation of the thinking around last week’s post, “Opportunity doesn’t make appointments” – you should not just...
