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“Half of the troubles of this life can be traced to saying yes too quickly and not saying no soon enough.” – Josh Billings

“Half of the troubles of this life can be traced to saying yes too quickly and not saying no soon enough.” – Josh Billings

by | Sep 20, 2022 | Business - General, BusinessFitness, Coaching, Culture, HR & Personnel, Leadership, Productivity, Work Life Balance

How true this is… When we suffer overwhelm or feelings of not being able to get the important stuff done, it’s so often the results of jumping in and saying yes too quickly. Although Josh Billings (the nom-de-plume of Henry Wheeler Shaw) was known as a humourist in...
How to Ruin Your Reputation and Brand – Lessons from Turkish Airlines

How to Ruin Your Reputation and Brand – Lessons from Turkish Airlines

by | Aug 31, 2022 | Airlines, Business - General, BusinessFitness, Culture, Customer Experience, CX, Customer Service, Customers, HR & Personnel, Leadership, Lifetime Value, Marketing, Motivation

A company’s reputation is one of those ‘off balance sheet’ items that can make or break it – something that a company like Turkish Airlines really ought to be aware of, especially as the airline markets itself as one of the best in the world. As Warren Buffet said,...
Top 10 Things Your Business Culture Needs to Focus On for Success

Top 10 Things Your Business Culture Needs to Focus On for Success

by | Aug 23, 2022 | Business - General, BusinessFitness, Culture, Excellence, Growth, HR & Personnel, Leadership, Motivation, Productivity, Profitability, Success

An interesting report published late last year by the MIT Sloan Management Review looked at business culture in the context of how employees rate the companies for which they (have) work(ed). This article explores the top 10 issues that matter most to employees, and...