by Guy | Jun 16, 2021 | Business - General, BusinessFitness, Excellence, HR & Personnel, Leadership, Motivation, Productivity, Work Life Balance
In 2017 Harvard Business Review surveyed some 14500 workers across many American industries and found that just 15% said they were working at their full potential (as many as 16% said they were working at under 50% of it)! What’s more, as this HBR article shows, no...
by Guy | Jun 14, 2021 | Business - General, BusinessFitness, Customer Experience, CX, Customer Service, Excellence, Lifetime Value, Marketing, Sales
How many of your customers seem to confuse price with value? Do you feel they don’t understand the difference and so expect a lower price than makes economic sense for you? Perhaps the real question here is, “Are you clearly showing the real value of your product or...
by Guy | Jun 10, 2021 | Board & Governance, Board of Directors, Business - General, BusinessFitness, HR & Personnel, Leadership, NEDs, Non-Executive Directors
There is a commonly-held belief that only directors of large (listed) companies are liable under the Companies Act, and that directors of smaller companies are therefore not at risk. This is simply not true! Directors (in the broad sense – see below), of companies of...
by Guy | Jun 9, 2021 | Business - General, BusinessFitness, Excellence, HR & Personnel, Leadership, Motivation, Productivity
It seems to be human nature to look at our areas of weakness and then focus attention on trying to eliminate these as far as possible. But is this really an effective use of our time and energy? Marcus Buckingham, best-selling business author and speaker, says that...
by Guy | Jun 3, 2021 | Business - General, BusinessFitness, HR & Personnel, Leadership, Motivation, Productivity
Following on from my posts in the previous two weeks on the Biggest Fears and the Temptations of CEOs, this week I want to address leadership development issues. CEOs often get so caught up in the “busyness” of their business that they forget to take care of these...
by Guy | May 31, 2021 | Business - General, BusinessFitness, Excellence, Growth, Leadership, Productivity
Saji Ijiyemi1 has a great way to capture the concept of urgent v important. Too often we’re wrapped up in being busy and so not accomplishing our goals. We get to the end of the day and feel we’ve not accomplished what we hoped to during the day, and yet we’ve been...
by Guy | May 26, 2021 | Business - General, BusinessFitness, Excellence, Growth, Leadership, Motivation
Patrick Lencioni, the noted American business author, speaker and coach, in his book, “The Five Temptations of a CEO: a Leadership Fable”, covered five temptations and how they lead CEOs to fail. To these, I would add a sixth. In these difficult times, especially,...
by Guy | May 24, 2021 | Board & Governance, Business - General, BusinessFitness, Disruption, Excellence, Growth, Leadership, Productivity, Strategy
Hard to believe Andy Grove’s book, “Only the Paranoid Survive” was written 25 years ago, now – it still makes so much sense. Joining Intel in 1968 on the day of its incorporation (he was employee #3, right behind the co-founders) due to his experience and knowledge of...
by Guy | May 20, 2021 | Business - General, BusinessFitness, Economy, Growth, HR & Personnel, Leadership, Motivation, Productivity, Recession, Working From Home
CEOs, like anyone else, have fears, and because of the importance of their role these fears can have a profound impact on the organisation and the people in it. This makes it vital they understand and acknowledge their fears so they can work on them. Imposter Syndrome...
by Guy | May 18, 2021 | Business - General, BusinessFitness, Disruption, Excellence, Growth, Strategy
This great piece of advice was given by Steve Jobs to the then-new CEO of Nike, Mike Parker, in 2006. Nike was trying to fit its digital strategy into its huge product line and asked Jobs for input. The result was Nike+ – probably one of its most successful...
