by Guy | Jan 5, 2023 | Business - General, BusinessFitness, Coaching, Culture, Excellence, HR & Personnel, Leadership, Pandemic, COVID, Work Life Balance, Working From Home
The world has been changing dramatically over the past few years, and with it, the demands on the CEO. What CEOs need to succeed in today’s changing world goes much further than just setting the vision and strategy of the business, having the best team in place and...
by Guy | May 18, 2022 | Business - General, BusinessFitness, Culture, Disruption, Growth, Leadership, Motivation, Pandemic, COVID, Productivity, Success, Working From Home
Research into the past two years of our radically-changed working environment is throwing up some interesting and often somewhat conflicting results. Productivity has improved in some areas but regressed in others, often counter-intuitively. Employee morale has...
by Guy | Feb 22, 2022 | Business - General, BusinessFitness, Customer Experience, CX, Customer Service, Customers, Excellence, Growth, Leadership, Pandemic, COVID, Profitability, Success, Working From Home
How have you found customer service since the pandemic started around 2 years ago? In many areas, it has worsened considerably. My experience is that government departments and large companies are the biggest culprits here: it is commonplace to get an automatic email...
by Guy | Oct 6, 2021 | Business - General, BusinessFitness, Leadership, Motivation, Pandemic, COVID, Recession, Success, Work Life Balance, Working From Home
Olivia was a web designer who worked with small entrepreneurial businesses. She loved helping entrepreneurs create websites that were as beautiful as they were functional. After a few years in business, Olivia found herself feeling out of sorts. She’d go to her...
by Guy | Aug 19, 2021 | Business - General, BusinessFitness, Disruption, Economy, Growth, HR & Personnel, Motivation, Pandemic, COVID, Productivity, Profitability, Recession, Valuation, Work Life Balance, Working From Home
If you’ve been following the business media, you’ll have noticed “The Great Resignation” is getting a lot of coverage – and with good reason. Publications including Forbes, Inc., and Entrepreneur, amongst others, have all covered it in the past month, along with...
by Guy | Jul 7, 2021 | Business - General, BusinessFitness, HR & Personnel, Motivation, Pandemic, COVID, Productivity, Upturn, Work Life Balance, Working From Home
We’re looking at a new world of work. As we see many countries easing restrictions with vaccination programs reaching a critical mass of the population, companies are opening up more, and staff are now increasingly evaluating their current roles and the way...