by Guy | May 17, 2023 | Business - General, BusinessFitness, Culture, Disruption, HR & Personnel, Motivation, Productivity, Work Life Balance, Working From Home
Is an employee revolution brewing as staff are told to return to the office? Has the New-Normal #WFH (Work from Home) ‘experiment’ run its course? Are we facing a New New-Normal and, if so, what will be the response from the workforce? It’s about 2 months since Elon...
by Guy | Feb 9, 2023 | Board & Governance, Business - General, BusinessFitness, Cities, Culture, Disruption, Economy, HR & Personnel, Leadership, Lifestyle, Motivation, Pandemic, COVID, Productivity, Risk, Strategy, Work Life Balance, Working From Home
How true – for without planning, the future becomes simply a matter of luck. What brought this to mind was reading a report from IWG / Regus earlier today entitled, “The Future of Work – a trends forecast for 2023.” and as they’re among the biggest suppliers globally...
by Guy | Jan 5, 2023 | Business - General, BusinessFitness, Coaching, Culture, Excellence, HR & Personnel, Leadership, Pandemic, COVID, Work Life Balance, Working From Home
The world has been changing dramatically over the past few years, and with it, the demands on the CEO. What CEOs need to succeed in today’s changing world goes much further than just setting the vision and strategy of the business, having the best team in place and...
by Guy | May 18, 2022 | Business - General, BusinessFitness, Culture, Disruption, Growth, Leadership, Motivation, Pandemic, COVID, Productivity, Success, Working From Home
Research into the past two years of our radically-changed working environment is throwing up some interesting and often somewhat conflicting results. Productivity has improved in some areas but regressed in others, often counter-intuitively. Employee morale has...
by Guy | Feb 22, 2022 | Business - General, BusinessFitness, Customer Experience, CX, Customer Service, Customers, Excellence, Growth, Leadership, Pandemic, COVID, Profitability, Success, Working From Home
How have you found customer service since the pandemic started around 2 years ago? In many areas, it has worsened considerably. My experience is that government departments and large companies are the biggest culprits here: it is commonplace to get an automatic email...
by Guy | Oct 6, 2021 | Business - General, BusinessFitness, Leadership, Motivation, Pandemic, COVID, Recession, Success, Work Life Balance, Working From Home
Olivia was a web designer who worked with small entrepreneurial businesses. She loved helping entrepreneurs create websites that were as beautiful as they were functional. After a few years in business, Olivia found herself feeling out of sorts. She’d go to her...