by Guy | Apr 7, 2022 | Business - General, BusinessFitness, Culture, Disruption, Growth, HR & Personnel, Leadership, Strategy, Success
In these VUCA times, many companies are taking a critical look at their business strategy and determining what changes are necessary – some for survival, some for continued growth with new conditions. But are they linking strategy with the company culture? There’s no...
by Guy | Apr 5, 2022 | Business - General, BusinessFitness, Customer Experience, CX, Customer Service, Customers, Growth, Marketing, Success
How many times have you asked your customers what they want when interacting with your business? Or, do you sit with your product team and come up with great new ideas that you implement and then announce, because the secrecy gives you an additional time edge over...
by Guy | Mar 30, 2022 | Board & Governance, Business - General, BusinessFitness, Disruption, Excellence, Leadership, Pandemic, COVID, Recession, Risk, Strategy, Success
McKinsey’s annual global board survey of some 1500 corporate directors showed only 7 percent of them believed their boards were “most effective” at risk management and only 40 percent say they are prepared for the next large crisis. If the largest businesses are not...
by Guy | Mar 28, 2022 | Board & Governance, Board of Directors, Business - General, BusinessFitness, Disruption, Excellence, Growth, Leadership, Risk, Strategy, Success
Author Stephen King, probably best known for his horror novels, would know about being prepared for the worst – after all, his ability to picture and describe this has led to his enormous success. And while optimism for the future is an important leadership trait –...
by Guy | Mar 23, 2022 | Board & Governance, Board of Directors, Business - General, BusinessFitness, Disruption, Excellence, Leadership, Risk, Strategy, Success
One thing the Russian invasion of Ukraine has highlighted very clearly is the necessity for company leadership to ensure their business is de-risked against both current and future threats. The invasion has pushed oil and gas prices to record highs, pushing up costs...
by Guy | Mar 22, 2022 | Board & Governance, Business - General, BusinessFitness, Disruption, Excellence, Leadership, Risk, Strategy
As owners of smaller businesses, we often think we’re too small to make a difference, to compete with the market leaders. We’re wrong, though! The Dalai Lama made the point by reminding us how much we can be disrupted by a single mosquito – something that is miniscule...
