by Guy | Jun 18, 2011 | Business - General, Economy, Productivity, Publishing, Recession, Technology, Upturn, Welfare State
Johannes Gutenberg’s invention of the printing press in 1440 heralded the start of mass communication – for the first time, text could be reproduced quickly and inexpensively for a large audience. Of course, very few people could read in those days and many...
by Guy | Jan 10, 2011 | Banking, Business - General, Economy, Investing, Recession, Social Media
A group of hedge-fund managers are launching a multi-million dollar hedge fund next month, using Twitter as its market indicator to determine sentiment and to thereby make investment decisions. This information came from a recent article on CNBC / Yahoo Finance which...
by Guy | Dec 2, 2010 | Board & Governance, Business - General, Customer Experience, CX, Customer Service, Social Media, Social Networking, Strategy, Technology
Image by Laurel Papworth laurelpapworth.com and Gary Hayespersonalizemedia.com The old order is being turned on its head; companies used to being in control of their customers and their brand are now finding customers are wresting control from them and that they need...
by Guy | Apr 12, 2010 | Advertising, Business - General, Customer Service, Marketing, Social Networking
Image via CrunchBase With Twitter set to pass the magic 100 Million user mark later this month, or early May, and the company having been valued at around a Billion Dollars last year, it’s moved from the realms of novelty. So, should business sit up and take note; is...
by Guy | Nov 10, 2009 | Board & Governance, Business - General, Customer Experience, CX, Customer Service, Marketing, Social Media, Social Networking, Strategy
One of the most vigorously debated issues today is the place of Social Networking in the workplace: • Should companies be using Social Networking in their marketing mix? • Should staff be allowed access to Social Networking while at work? Much of the debate stems from...
